Customer Care & Support • Power Elektronik
Get in Touch with Our Team in Hamburg
Whether you need technical advice on choosing the right robotic pool cleaner, care tips for your variegated collector plant, or assistance with an existing order — our team in Hamburg responds personally within 24 hours.
Business Address & Direct Contact
Power Elektronik
Hamburger Str. 210
22083 Hamburg-Nord
Germany
Email: contact@powerelektronik.shop
Phone: +49 40 38631082
Customer Service Hours: Monday – Friday: 09:00 – 18:00 CET (Response within 24 hours)
Quick Answers
How long does delivery take?
1–2 business days handling time + 2–4 business days transit time (3–6 business days total). You will receive an automated email with your tracking link as soon as your order ships.
How do I return an order?
We offer a 30-day free return policy. Simply email your order number to contact@powerelektronik.shop and we will send you a prepaid return label within 1 business day.