24-Month Protection • Power Elektronik

1. 2-Year Warranty on All Robotic Pool Cleaners

All robotic pool cleaners and technical equipment purchased from Power Elektronik are brand-new original units covered by a full 2-year (24-month) statutory warranty from the date of delivery, plus any applicable extended manufacturer warranty (up to 3 years on select Beatbot and Maytronics Dolphin models).

  • Free Repair or Replacement: If a material, motor, battery, or electronic defect occurs within the 24-month warranty period, we provide free repair or a brand-new replacement unit.
  • Zero Return Shipping Costs: We provide a free prepaid shipping label for all warranty claims.

2. Live Arrival & 30-Day Growth Guarantee for Collector Plants

Every rare variegated collector plant is inspected for root health and pest-free foliage before leaving our Hamburg greenhouse:

  • 100% Live Arrival Guarantee: If your plant sustains cold, heat, or transit damage during shipping, simply send a photo within 48 hours of delivery to contact@powerelektronik.shop for a free replacement or full refund.
  • 30-Day Root & Growth Guarantee: Because we only ship fully rooted plants (never unrooted cuttings), we guarantee healthy adaptation for 30 days after arrival.

How to Submit a Warranty Claim

Power Elektronik – Warranty & Technical Service
Hamburger Str. 210, 22083 Hamburg-Nord, Germany
Email: contact@powerelektronik.shop • Phone: +49 40 38631082